Privacy Policy — si77

1. Introduction

Welcome to si77, Bangladesh's trusted online gaming platform. We respect your privacy and are committed to protecting the personal data you share with us when you visit our website, create an account, place a bet, or interact with any of our services — including cricket betting, live casino, slots, crash games, and fish shooting titles.

This Privacy Policy applies to all users accessing si77 from Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. By using our platform, you acknowledge that you have read and understood this policy. If you are under 21 years of age, you are not permitted to use our services.

2. Information We Collect

When you register for and use an si77 account, we may collect the following categories of personal information:

• Identity information: full name, date of birth, gender, and government-issued identification details required for KYC verification.
• Contact information: email address, mobile phone number, and residential address within Bangladesh.
• Financial information: deposit and withdrawal transaction records, preferred payment methods (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and account balance history.
• Technical data: IP address, device type, browser version, operating system, time zone (Bangladesh Standard Time, UTC+6), cookie identifiers, and session logs.
• Usage data: betting history, game preferences, bonus claims, session duration, pages visited, and in-platform interactions.

3. How We Use Your Information

si77 processes your personal data for the following lawful purposes:

• Account management: creating, verifying, and maintaining your player account, including KYC compliance checks.
• Service delivery: processing deposits and withdrawals via bKash, Nagad, and Rocket; settling bets; crediting bonuses and free spins.
• Security and fraud prevention: detecting suspicious activity, verifying identity, and protecting your account from unauthorized access.
• Responsible gaming: monitoring play patterns to identify potential problem gambling and administering self-exclusion or limit-setting features.
• Communications: sending important account notifications, transaction confirmations, promotional offers (where consent has been given), and responses to your support enquiries.

4. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

• Contractual necessity: processing is required to fulfill our obligations under our Terms & Conditions and to deliver the services you have requested.
• Legitimate interests: fraud prevention, platform security, responsible gaming enforcement, and internal analytics to improve our services.
• Consent: sending marketing communications or using non-essential cookies — you may withdraw consent at any time by contacting our support team.
• Legal obligation: complying with applicable laws, regulations, and court or regulatory authority orders.

5. Cookies and Tracking Technologies

si77 uses cookies and similar tracking technologies to deliver and improve our services. Cookies are small text files stored on your device that help us recognize returning users, remember your preferences, and analyse platform usage.

We use strictly necessary cookies (required for login sessions and security), functional cookies (saving language and display preferences), and analytical cookies (understanding aggregate usage patterns). We do not use cookies to sell your data to third parties. You may manage cookie preferences through your browser settings at any time.

6. Data Sharing and Third Parties

si77 does not sell, rent, or trade your personal information to third parties. We may share limited data with trusted service providers solely to facilitate the operation of our platform:

• Payment processors: bKash, Nagad, Rocket, Upay, and card payment networks solely to process your financial transactions securely.
• Identity verification providers: KYC partners who verify government-issued identity documents as required by our platform policies.
• Law enforcement and regulatory authorities: when we are legally required to disclose information in response to a valid legal process, court order, or regulatory demand.

7. Data Security

We take data security seriously. si77 implements industry-standard SSL encryption on all data transmitted between your device and our servers. Sensitive financial data is handled exclusively through secure, encrypted payment gateways. Our internal systems enforce strict access controls so that only authorized personnel can access personal data on a need-to-know basis.

While we apply robust safeguards, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your si77 account and to never share your login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately at [email protected].

8. Your Rights and Choices

As a user of si77, you have the following rights in relation to your personal data:

• Right of access: you may request a copy of the personal data we hold about you at any time by writing to our support team.
• Right to rectification: if any personal data we hold is inaccurate or incomplete, you have the right to ask us to correct it.
• Right to erasure: in certain circumstances, you may request deletion of your personal data. Please note that we may need to retain some information to comply with our legal obligations or to resolve disputes.

9. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Account information is generally retained for the duration of your active account relationship plus a period of up to five years to meet our record-keeping obligations.

Transaction records related to deposits and withdrawals (including bKash, Nagad, and Rocket payments) may be retained for longer periods as required by financial record-keeping standards. When data is no longer required, we delete or anonymize it securely.

10. Children and Age Restriction

si77 strictly prohibits use of its platform by anyone under 21 years of age. We do not knowingly collect personal data from individuals under 21. If we discover that a user is under the required age, we will immediately suspend the account and delete any associated personal data. Parents or guardians who believe their child has registered on si77 should contact us immediately at [email protected].

11. Changes to This Policy

si77 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of si77 following the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we handle your personal data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way si77 handles your personal data, please reach out to our support team. We aim to respond to all data enquiries within 5 business days.

Email: [email protected]